Written by
Marcus Hale Appliance Repair Content SpecialistPublished September 11, 2026Updated October 20, 2026
Error codeCode 23
ApplianceRefrigerator
Quick answer
Code 23 on DCS ActiveSmart refrigerators: fault with the water tank sensor, signalled by alarm beeps or flashing LEDs. Press the alarm mute button, then arrange service.
Model compatibility: DCS reuses codes across series and model years, so Code 23 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Code 23 is a fault with the water tank sensor signalled by alarm beeps or a binary pattern of flashing LEDs, not text.
Code 23 on the refrigerator refers to a fault with the water tank sensor. It is reported by alarm beeps that can be counted or by a binary flashing-LED pattern, not by a written message.
It is used by DCS indoor integrated refrigerators with ActiveSmart in the RS/RF series.
What you can do
If the noise is bothering you, the alarm mute button on an ActiveSmart refrigerator stops it. Contact a service technician for the fault.
If you are in Los Angeles and your DCS refrigerator is showing code 23, call (310) 616-5236. Tell us the model number and mention that you silenced the alarm. Details are under refrigerator repair.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your DCS appliance?
Book a specialist visit for a clear estimate and approval before any repair.