Written by
Marcus Hale Appliance Repair Content SpecialistPublished September 11, 2026Updated October 20, 2026
Error codeCode 24
ApplianceRefrigerator
Quick answer
Code 24 on DCS ActiveSmart refrigerators: problem reported for the ice tray sensor, signalled by alarm beeps or flashing LEDs. Press the alarm mute button, then arrange service.
Model compatibility: DCS reuses codes across series and model years, so Code 24 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Code 24 is a problem reported for the ice tray sensor signalled by alarm beeps or a binary pattern of flashing LEDs, not text.
Code 24 explained
Owners often ask what code 24 means. It means a problem reported for the ice tray sensor, and the unit signals it by a number of alarm beeps or by LEDs flashing in a binary pattern instead of text. Use the alarm mute button to silence the beeping first. For ActiveSmart refrigerators the next step after that is a service technician.
Models covered
Fridges in the RS/RF series, DCS ActiveSmart indoor integrated models, report it this way.
Los Angeles owners can call (310) 616-5236 about DCS refrigerator service. Keep the code, your model number and any steps you have already taken at hand. See also our refrigerator repair page.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your DCS appliance?
Book a specialist visit for a clear estimate and approval before any repair.
